Risk Management Guidelines for ProAssurance Insured Physicians

Your job as a physician is complex. We aim to help make risk management in your practice easier. Physicians who are insured by a ProAssurance company have secure access to Risk Management Guidelines for ProAssurance Insured Physicians. These Guidelines give to-the-point information on over 20 topics, covering areas that physicians and practice managers have told us are the most vexing in medical practices.

Take a good look, by subject, at how your practice can gain more control and help you manage uncertainty. Doing so will help you protect your important identity in your community. And that's only fair.

The manual provides guidance on the topics including:

  • Incident/Claim Reporting
  • Communication
  • Patient Complaints
  • Disclosure of Adverse Outcomes
  • Hearing Impaired, Limited English Proficiency (LEP), and Minimally Literate Patients
  • Informed Consent
  • Medical Records
  • Electronic Medical Records
  • Tracking Systems
  • Policy/Procedure Manual
  • Medical Emergencies
  • Confidentiality
  • Ending the Physician-Patient Relationship
  • Closing/Selling a Practice, Changing Practice Location, and Retirement
  • Office Staff
  • Telephone Procedures
  • Billing and Collection
  • Scheduling
  • Medications

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